Topic: Standard 6: Performance Measurement and Quality Improvement (QI)
Live Q & A with a NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees will receive updates on the “Performance Measurement and Quality Improvement” (QI) concept under 2017 NCQA PCMH.
Attendees will have a better understanding of the QI concept, which expects practices to establish a culture of data-driven performance improvement on clinical quality, efficiency, and patient experience by engaging the staff, patients/families/caregivers in any QI activities.
Topic: Standard 3: Patient-Centered Access and Continuity (AC)
Live Q & A with a NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees will receive updates on the “Patient-Centered Access and Continuity” (AC) concept under 2017 NCQA PCMH.
Attendees will have a better understanding of the AC concept, which expects practices to promote continuity of care. This means patients/families/caregivers have 24/7 access to clinical advice and appropriate care facilitated by their designated clinician/care team and supported by access to their medical record. The practice also considers the needs and preferences of the patient population when establishing and updating standards for access.
Topic: Standard 2: Knowing and Managing Your Patients (KM)
Live Q & A with a NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees will receive updates on the “Knowing and Managing Your Patients” (KM) concept under 2017 NCQA PCMH.
Attendees will have a better understanding of the KM concept,which involves knowing your patient population and what you do as a practice to address and manage their various clinical and non-clinical needs.
Topic: Standard 1: Team-Based Care and Practice Organization (TC)
Live Q & A with a NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees will receive updates on the “Team-Based Care and Practice Organization” (TC) concept under 2017 NCQA PCMH.
Attendees will hear from two NY State health centers who have on-the-ground experience implementing and documenting processes around the various elements under team-based care.
Topic: 2017 NCQA PCMH Recognition Process Re-design
Live Q & A with a NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees will have a better understanding of the 2017 NCQA PCMH Recognition Process Re-design and receive relevant updates about the path to renewal or recognition.
Topic: 2017 NCQA PCMH Deeper Dive in Achieving Recognition - Live Q&A Session
Live Q & A with a NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees from practices who are 2014 recognized will be well-positioned to transition to the PCMH 2017 standards. Join us for a walk through of the similarities and differences between 2014 and 2017 using an element-by-element approach.
Topic: 2017 NCQA PCMH Deeper Dive in Sustaining Recognition
Live Q & A with a NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees will have a better understanding of the NCQA PCMH 2017 Recognition Process. As NCQA rolls out their new PCMH recognition process, get answers to your questions about annual data submission, check – in calls, more on the Q-PASS system, the streamlined recognition processes, shared elements, transfer credits and more.
Topic: Introduction to the Patient-Centered Medical Home Assessment (PCMH-A) Tool
Live session and walk through of the PCMH-A, a tool for practices to assess their medical homeness and to identify opportunities to improve.
Objectives:
Attendees will have a better understanding of the the Patient-Centered Medical Home Assessment – PCMH-A as a tool for assessing their medical homeness.
Attendees will know best practices for completing the PCMH-A, scoring the PCMH-A, and interpreting the score to identify opportunities to improve.
Live Q and A with an NCQA Certified Content Expert to review standards and guidelines under the 2017 NCQA PCMH Standards.
Objective:
Attendees will have a better understanding of the NCQA 2017 Standards and Guidelines, which NCQA has redesigned to include ongoing, sustained recognition status with annual check-in and reporting instead of the current program's three-year recognition cycle.
Topic: 2014 NCQA PCMH Standard 3: Population Health Management
Live Q and A with an NCQA Certified Content Expert to review intent, content, and documentation requirements of Standard 3, highlighting changes to the 2014 NCQA PCMH Standards
Objectives:
Attendees will define NCQA requirements for collecting patient information, clinical data, and comprehensive health assessments
Attendees will list existing data within their practice which may be used for NCQA’s population management requirements
Attendees will review NCQA requirements for implementing evidence-based guidelines
Topic: 2014 NCQA PCMH Standard 4: Care Management and Support
Live Q and A with an NCQA Certified Content Expert to review intent, content, and documentation requirements of Standard 4, highlighting changes to the 2014 NCQA PCMH Standards
Objectives:
Attendees will describe NCQA criteria for identifying patients in need of care management, and processes for providing care management and medication management to those identified patients
Attendees will recognize processes for supporting patients in self-care to meet NCQA recognition requirements
Attendees will identify NCQA expectations for electronic prescribing
Topic: 2014 NCQA PCMH Standard 5: Care Coordination and Care Transitions
Live Q and A with an NCQA Certified Content Expert to review intent, content, and documentation requirements of Standard 5, highlighting changes to the 2014 NCQA PCMH Standards
Objectives:
Attendees will identify current processes within their organization that meet NCQA requirements for test and referral tracking and follow-up
Attendees will describe NCQA expectations for coordinating with facilities and managing care transitions
Live Q and A with an NCQA Certified Content Expert to review intent, content, and documentation requirements of Standard 2, highlighting changes to the 2014 NCQA PCMH Standards
Topic: 2014 NCQA PCMH Standard 1: Patient-Centered Access
Live Q and A with an NCQA Certified Content Expert to review intent, content, and documentation requirements of Standard 1, highlighting changes to the 2014 NCQA PCMH Standards
Objectives:
Attendees will define NCQA requirements for appointment access, access to clinical advice and electronic access
Attendees will identify existing processes within their organization that may be used to meet Standard 1 requirements
Topic: 2014 NCQA PCMH Standard 6: Performance Measurement and Quality Improvement
Live Q and A with an NCQA Certified Content Expert to review intent, content, and documentation requirements of Standard 6, highlighting changes to the 2014 NCQA PCMH Standards
Objectives:
Attendees will identify current processes within their practice for measuring and reporting performance and patient/family experience that align with NCQA requirements
Attendees will describe NCQA expectations for implementing and demonstrating continuous quality improvement
Topic: Transitioning from 2014 NCQA PCMH to the 2017 Standards and Recognition Process
Live Q and A with an NCQA Certified Content Expert about NCQA’s plans to retire the 2014 PCMH Standards and transition practices to the 2017 recognition process
Objectives:
Get answers to your questions about options for renewing versus converting to PCMH 2014
Attendees will compare the option for Renewal versus Conversion to the 2014 Standards
Attendees will examine important deadlines regarding the transition from 2014 to the 2017 NCQA PCMH Standards
CHCANYS and HealthEfficient co-hosted and provided its members with the National Committee on Quality Assurance's Patient-Centered Medical Home 2017 Standards Training. The training was conducted in-person by the NCQA’s own expert staff members. Information about New York state-specific PCMH standards was included as part of this 2.5 day training.
