Critical Management Skills for CHC Managers and Supervisors
Presented by Sogence Training and Consulting, this intensive and immediately applicable FQHC-specific training helps community health center managers and supervisors to develop and hone critical skills needed to successfully manage employees in today’s challenging and fast-changing environment. Participants learn to manage, lead and retain flexible, responsive and customer-focused teams; utilize Behavioral Interviewing techniques to hire employees with the right skills and “fit” for the long term; communicate for results; build trust and de-escalate conflict; coach and develop employees; create a culture of customer service; and drive accountability. For more information, click here.