Trillium Health, a Federally Qualified Health Center Look-Alike, is a community health center offering access to affordable care for all, with a special focus on meeting the needs of LGBTQ people, communities of color, and underserved populations.

Nationally recognized for outstanding patient-centered care, the team at Trillium Health provides a wealth of knowledge and experience. Our expansive array of services, including testing and treatment, laboratory services, primary and specialty care, and an on-site pharmacy, makes it easier for patients and clients to receive the complete care they need, all in one place.

Our authentic commitment to diversity and inclusion is evidenced through our hiring practices, our employee programs, and our compassion for everyone we serve. Based in downtown Rochester, with satellite locations in Bath and Geneva, and MOCHA centers in Buffalo and Rochester, Trillium is deeply invested in building community. We proudly sponsor many other nonprofit organizations throughout the area and participate in a wide range of community events.

Trillium’s employee-centered company culture and exceptional benefits have contributed to impressive growth in recent years, raising our staff total to more than 250. We hope you will consider joining us on this upward path and becoming a part of the Trillium Health family.

We are currently recruiting for a Transportation Specialist.

Client and Patient Transportation

• Provide client and patient transportation in an official agency van to support the Adult Day Health Care Program and other Trillium Health services as directed
• Communicate client and patient ‘no-shows’ to program staff as required
• Complete weekly and monthly documentation for program directors and direct supervisor as required

Materials and Document Transport and Delivery

• Responsible for accurately filling of requests and delivering supplies and documents to locations as required
• Responsible for daily transport of requested supplies and food products to the Harm Reduction Services location

Agency Fleet Maintenance

• Ensure all vehicles are Insured, Registered and Inspected as required
• Ensure all vehicles are maintained and operating safely and in good condition
• Collect and review trip log forms from all vehicles
• Follow up and report to the Director of Environmental Services any irregularities on the log sheets or accidents that may occur
• Provide relief for MAC unit driver when scheduled or as needed

Customer Service Skills

• Maintain a compassionate, positive, and respectful attitude towards people who use drugs
• Remain professional, calm and flexible when faced with conflict, unexpected or difficult situation.
• Respond to all situations appropriately and positively with suitable and positive solutions.
• Complete required documentation for all services and patient encounters
• Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.

Miscellaneous

• Report all incidents, damage and/or accidents immediately to supervisor
• Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information
• Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans
• Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization
• Other specific duties as assigned

Qualifications

Candidate should possess a high school degree or equivalent, have experience driving vehicles of various sizes and transporting multiple passengers. Three or more years in the Health Care Field is preferred.  Fluency in Spanish and/or ASL preferred.  Must be accustomed to diversity.  Must have a valid NYS driver’s license, and proof of required automobile insurance.

Trillium Health offers employment to all employees & applicants. No person shall be discriminated against in employment on the basis of race, age, color, marital status, religion, creed, sex, sexual orientation, gender identity or expression, national origin or ancestry, disability, veteran status, status as a domestic violence victim, genetic condition or predisposition, or any other characteristic protected by law.

Apply online at https://www.trilliumhealth.org/en/291/job-openings