Trillium Health, a Federally Qualified Health Center Look-Alike, is a community health center offering access to affordable care for all, with a special focus on meeting the needs of LGBTQ people, communities of color, and underserved populations.

Nationally recognized for outstanding patient-centered care, the team at Trillium Health provides a wealth of knowledge and experience. Our expansive array of services, including testing and treatment, laboratory services, primary and specialty care, and an on-site pharmacy, makes it easier for patients and clients to receive the complete care they need, all in one place.

Our authentic commitment to diversity and inclusion is evidenced through our hiring practices, our employee programs, and our compassion for everyone we serve. Based in downtown Rochester, with satellite locations in Bath and Geneva, and MOCHA centers in Buffalo and Rochester, Trillium is deeply invested in building community. We proudly sponsor many other nonprofit organizations throughout the area and participate in a wide range of community events.

Trillium’s employee-centered company culture and exceptional benefits have contributed to impressive growth in recent years, raising our staff total to more than 250. We hope you will consider joining us on this upward path and becoming a part of the Trillium Health family.

We are currently recruiting for a Peer Navigator MSM Mocha Center, Part Time.

Advocacy and Support

• Through one-on-one interactions and in groups, will promote patient/clients’ engagement in health care and provide opportunities for education, skill-building, and emotional support in a respectful setting.
• Provide education and information to support and help patient/clients access health information.
• Provide ongoing support and advocacy to patients/clients with the intent to help enhance or develop coping skills, reduce feelings of social isolation, and increase self-determination and self-advocacy that can result in improved quality of life.
• Have an understanding and commitment to core ethical principles and ethics-based boundaries of work, including appropriate and inappropriate sharing of personal information, and the confidentiality of information gathered during the delivery of peer support services.
• Work in collaboration with supervisors and other members of the interdisciplinary team in order to address concerns related to patient/client needs.
• Work with staff members to schedule appointments on behalf of patients/clients and facilitate appointment-keeping.
• Build relationships with patients/clients and all members of the interdisciplinary team to support continuity of care and promote health.
• Assist patients/clients by linking them to needed resources
• Support patients/clients with adherence to treatment recommendations.
• Document each patient/client interaction comprehensively and concisely. All documentation will be submitted to supervisor within the designated time frame.
• Adhere to all government and funder regulations.
• Participate in case conferences, program, and staff meetings when applicable.
• Educate patients/clients about services available at Trillium Health.

Linkage and Retention

• Serve as an advocate for newly HIV diagnosed patients/clients and assist in coordinating entry into medical care and care management.
• Link hard-to-reach patients/clients to needed services by providing outreach services to them.
• Coordinate transportation for patients/clients, attend appointments with clients when appropriate, and conduct home visits as needed.
• Coordinate and network with community service providers in order to develop and leverage community resources.
• Work in collaboration with other providers for engaging and retaining patients in care.
• Demonstrate developing knowledge of community resources.

Miscellaneous

• Requires the ability to relate to people of diverse backgrounds, cultures, races, sexual orientations and gender identities or expressions.
• Responsible for maintaining confidentiality of all patient, client, proprietary, and protected information.
• Regional travel and variable hours required.
• Must have a reliable vehicle and meet the agency driving policy requirements for this position, including a valid NYS driver’s license and proof of required automobile insurance.
• Employees are accountable for meeting performance standards of their departments. They participate in compliance audits and quality improvement plans.
• Other specific duties as assigned.

Qualifications

High School Diploma or equivalent preferred.  Experience with target population and fluency in Spanish preferred.  Knowledge of HIV, prevention and counseling preferred

Trillium Health offers employment to all employees & applicants. No person shall be discriminated against in employment on the basis of race, age, color, marital status, religion, creed, sex, sexual orientation, gender identity or expression, national origin or ancestry, disability, veteran status, status as a domestic violence victim, genetic condition or predisposition, or any other characteristic protected by law.

Apply online at https://www.trilliumhealth.org/en/291/careers