Trillium Health, a Federally Qualified Health Center Look-Alike, is a community health center offering access to affordable care for all, with a special focus on meeting the needs of LGBTQ people, communities of color, and underserved populations.

Nationally recognized for outstanding patient-centered care, the team at Trillium Health provides a wealth of knowledge and experience. Our expansive array of services, including testing and treatment, laboratory services, primary and specialty care, and an on-site pharmacy, makes it easier for patients and clients to receive the complete care they need, all in one place.

Our authentic commitment to diversity and inclusion is evidenced through our hiring practices, our employee programs, and our compassion for everyone we serve. Based in downtown Rochester, with satellite locations in Bath and Geneva, and MOCHA centers in Buffalo and Rochester, Trillium is deeply invested in building community. We proudly sponsor many other nonprofit organizations throughout the area and participate in a wide range of community events.

Trillium’s employee-centered company culture and exceptional benefits have contributed to impressive growth in recent years, raising our staff total to more than 250. We hope you will consider joining us on this upward path and becoming a part of the Trillium Health family.

We are currently recruiting for a Housing Navigator.

Assist with Coordination of CoC Permanent Supportive Housing program.

• Complete intake process for program participants identified as eligible for the CoC Permanent Supportive Housing program.
• Responsible for handling referrals from CoC within 72 hours and communicating with appropriate Care Management program to assure seamless transition into the program.
• Comply with program requirements regarding documentation, home visits, etc.
• Collaborate with both internal and external care management and supportive services staff in order to assist with addressing/supporting the needs of program participants.
• Complete SOAR training within 3 months of hire & maintain certification per requirements to assist program participants with SSI/SSDI benefit application and eligibility process.
• Document each patient/client focused interaction comprehensively and concisely, in accordance with funder and agency standards.
• Promote patient/client access into internal agency services including, but not limited to: support groups, behavioral wellness, medical care, supportive services and Community Health Initiative Services.
• Responsible for demonstrating professionalism and good judgement when interacting with stakeholders, collaborators, community members, etc.
• Adhere to all government and funder regulations.
• Performs other duties as assigned.

Develop and Maintain Linkages with Homeless Service Organizations and Housing Providers

• Manage the organization’s permanent supportive housing units funded through the COC Grant.
• Act as liaison with landlords to ensure ongoing communication between landlord and tenant.
• Participate in the Homeless Services Network and other activities in the community focused on addressing homelessness in the community.

Internal Housing Program Support

• Provide support to internal housing programs as needed to include HOPWA and Emergency Assistance Housing.

Miscellaneous

• Requires valid NYS driver’s license and insured dependable car to use for travelling to offsite locations to conduct business supporting program activities.
• Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
• Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization.
• Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
• Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.

Qualifications

Bachelor’s degree in human services field preferred, or Associates degree with at least two experience working with diverse populations, specifically within the homeless community. Ability to speak Spanish preferred. Good organizational and documentation/writing skills a must.

Trillium Health offers employment to all employees & applicants. No person shall be discriminated against in employment on the basis of race, age, color, marital status, religion, creed, sex, sexual orientation, gender identity or expression, national origin or ancestry, disability, veteran status, status as a domestic violence victim, genetic condition or predisposition, or any other characteristic protected by law.

Apply online at https://www.trilliumhealth.org/en/291/job-openings