Under the direction of the CEO, the CQI Director is responsible for overseeing the day-to-day activities of the Center’s Continuous Quality Improvement (CQI) Plan for assuring and continuously improving the quality of HCC’s operations and outcomes. This includes the systematic gathering and assimilation of data by which the delivery of quality integrated patient care is measured and validated, focusing primarily on ways to improve patient care and staff performance as it relates to the effectiveness, efficiency, satisfaction with, and outcomes of patient care.CQI Director collaborates with the Director of IT Operations to monitor and maintain the integrity of the content and functionality of HCC’s practice management and electronic health record system, eClinicalWorks. 

Manages the operational aspects of the CQI Committee

Knowledge, training, skills and experience in providing and supervising services in a highly diverse work environment to a highly diverse and vulnerable population.

Master’s degree in a human services field (e.g. Social Work; psychology; public administration).

2. At least 2 years’ experience in a quality assurance/improvement position.
3. Experience in a healthcare setting or community health center preferred.